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Q: How do you get to the Eaton Smart, Hong Kong?

A: We are located in the heart of Kowloon, click here for options on how to get to the hotel.


Q: How far is the MTR from the hotel

A: The closest station to the hotel is Jordan which is a 5 minute walk from the hotel.


Q: Do you offer free internet or WIFI in rooms?

A: We offer free internet via hotel PCs at our E point area in T Bar and also our Main St Café area. Our rooms offer broadband internet using an Ethernet cable with a cost of HKD3.00 per min / max HKD130.00 for 24hrs and HKD650.00 for a 1 week package.


Q: Do you offer any free airport pick up?

A: No but we can offer the following airport transfer options
- Airport shuttle bus at HKD130.00 per person per trip from 0500hrs to 2200hrs, which runs ever 1hr
- Three seater limousine at HKD550.00 per car one way.
- MPV at HKD650.00 per car one way
- Free shuttle bus (K1) is available from 0640hrs to 2310hrs which runs every 20mins


Q: Do you offer an early check in or late check out?

A: Our check in time is 1500hrs but we offer an early guaranteed check for HKD150.00+10% from 0700hrs. Check out time is 1200hrs but we offer a late check out for HKD50.00+10% per hour until 1900hrs. A full nights charge applies after 1900hrs.


Q: Do your rooms all feature bathrooms?

A: Yes, all our bedrooms feature bathrooms.


Q: Does your hotel offer any sea view?

A: No. Our hotel is located in the heart of Kowloon close to Temple St Market and Jade Market. You may visit our explore pages for more information.


Q: How long from hotel to airport/airport to hotel?

A: 30mins by Airport Express, 45mins by taxi or limousine, 1hr by Airport shuttle bus, 1hr 30mins by city bus (A21).


Q: Do you offer luggage storage? If yes, is there a fee?

A: Yes. We charge HKD30.00 per day per piece.


Q: Can the windows in the rooms be opened?

A: Yes, but for safety reasons they are closed, guests must request for them to be opened.


Q: What is the hotel phone number?

A: For our wedding service, please call 2710-1907 / 2710-1917


Q: If I want to stay the hotel after the wedding , do you have any special offers?

A: Yes, please see our rooms promotions page.